Frequently Asked Questions
Everything you need to know about shopping with Starla Boutique.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. International shipping can take between 7-14 business days depending on the destination and customs processing.
What is your return policy for fashion items?
We offer a 30-day return window for all unworn items with original tags attached. Please ensure the garments are free of makeup stains or perfumes to qualify for a full refund.
How do I know which size to choose?
Each product page features a detailed 'Size Guide' button. We provide specific measurements for bust, waist, and hips, along with the model's height and the size they are wearing for reference.
Which payment methods do you accept?
Starla Boutique accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Afterpay and Klarna.
Are your materials sustainably sourced?
We are committed to ethical fashion. 60% of our current collection is made from organic cotton or recycled polyester, and we vet all our manufacturing partners for fair labor practices.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 60 minutes of placement by contacting our support team via live chat.